We push releases every Thursday evening PST. All new features and enhancements are made available immediately to developers. Check out the release notes to keep up2date.

Current major features

  • EBA core reasoning machine

    • Standards-based semantic ontology
    • Base-level language understanding
    • Domain-specific language understanding
    • Language extensions and annotations supported via embedded extention for business user
    • Disambiguation handling provided via embedded extensions for business user
    • Automatic language translation for non-English input
    • Business organization-scoped persistence of language extensions
    • Data management provided via concept-linked actions (link any API/source to EBA core)
    • Automatic management of misspellings
    • Embedded thesaurus supports automated permutation handling within EBA core
    • Ontology-driven polymorphic actions and rules
    • Longitudinal and session based self-learning for increased accuracy in response
    • NLG-derived response framework -- NO hardcoded outputs!
  • Business process extensions

    • Multi-channel and cross-channel mode
    • Time-series evaluation
    • Multi-human actor mode
    • Track and notify business user for any data state change
    • Flexible data visualization, including plotting arbitrary vectors
    • Next-best action suggestions based on current session state
    • Non-conversational data mode (process state/transition observation)
    • Weather Data
    • Generic tone analysis
    • News
    • User and organizational profiling (goals, language)
  • UI core and extensions

    • Headless integration with other chat services
    • HTML/ReactJS chatbot-style experience
  • Developer lab experience

    • Embedded directly in interface. No tools required.
    • Diagnostic tools
    • Instant self-service onboarding
    • Contextual documentation, tutorials, examples