We push releases every Thursday evening PST. All new features and enhancements are made available immediately to developers. Check out the release notes to keep up2date.
Current major features
EBA core reasoning machine
- Standards-based semantic ontology
- Base-level language understanding
- Domain-specific language understanding
- Language extensions and annotations supported via embedded extention for business user
- Disambiguation handling provided via embedded extensions for business user
- Automatic language translation for non-English input
- Business organization-scoped persistence of language extensions
- Data management provided via concept-linked actions (link any API/source to EBA core)
- Automatic management of misspellings
- Embedded thesaurus supports automated permutation handling within EBA core
- Ontology-driven polymorphic actions and rules
- Longitudinal and session based self-learning for increased accuracy in response
- NLG-derived response framework -- NO hardcoded outputs!
Business process extensions
- Multi-channel and cross-channel mode
- Time-series evaluation
- Multi-human actor mode
- Track and notify business user for any data state change
- Flexible data visualization, including plotting arbitrary vectors
- Next-best action suggestions based on current session state
- Non-conversational data mode (process state/transition observation)
- Weather Data
- Generic tone analysis
- News
- User and organizational profiling (goals, language)
UI core and extensions
- Headless integration with other chat services
- HTML/ReactJS chatbot-style experience
Developer lab experience
- Embedded directly in interface. No tools required.
- Diagnostic tools
- Instant self-service onboarding
- Contextual documentation, tutorials, examples